Work, at every scale.
Interfaces, enterprise systems, and human–AI experiences. Explore the complete case studies.
Featured
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Lakehouse: One Assistant, Many Harnesses
Designing continuity, coordination, and control in a personal multi-agent system.
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Talking to the Assistant I Already Know
Designing voice and video for a personal AI assistant, with continuity, conversational control, and privacy at the center.
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CONSORT: Turning a Clinical Registry into a Guided Experience
Redesigning a registry for hand and face transplant trials so its long forms read like a guided interview instead of a wall of fields.
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AI-Enabled Policy Research Platform
Keep AI-assisted policy research traceable to its sources, including when evidence is insufficient.
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Designing a Verifiable AI Health Experience
Give a person and an AI assistant a shared view of health data—and the limits of what it can support.
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Conversation Trajectory Safety Framework
Make patterns across AI conversations visible while preserving human agency.
Enterprise platforms
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How We Build the Gainful Employment Reporting Solution
Help schools navigate evolving reporting requirements without losing flexibility or control.
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Myhub Career Pathway
Give learners one place to hold their credentials and see the path to the next one.
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Verification Services Redesign
Make verification status and next steps clear for people who use the service intermittently.
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How We Build the Excelsior Design System
Build one visual language a small team can sustain, with designers as co-authors rather than users.
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ProField Dashboards
Bring field operations into focus across the people and workflows behind smart-meter deployment.
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ProField User Research
Learn four field-operations roles well enough to move a system-centric company toward its users.
Earlier client work
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American Petroleum Institute Weekly Statistical Bulletin (WSB) Redesign
Give analysts back the time they lose to manual data validation, so it goes to analysis instead.
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Military Sexual Trauma Recovery Coach App
Create a non-demanding therapeutic experience for survivors facing stigma, distance, and privacy concerns.
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Mobile App for Global Counter Terrorism Forum (GCTF)
Put counter-extremism guidance in practitioners' hands where internet connectivity can't be assumed.
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NITAAC Mobile App
Define what an app adds beyond an agency's existing sites — then navigate it with a swipe, not a menu.