Li Lu / Selected practice
Work, at every scale.
Interfaces, enterprise systems, and human–AI experiences. Explore the complete case studies.
- 01
AI-Enabled Policy Research PlatformNew
Keep AI-assisted policy research traceable to its sources, including when evidence is insufficient.
- 02
Designing a Verifiable AI Health ExperienceNew
Give a person and an AI assistant a shared view of health data—and the limits of what it can support.
- 03
Conversation Trajectory Safety FrameworkNew
Make patterns across AI conversations visible while preserving human agency.
- 04
Five Quiet Ways An Interface Can Know YouNew
Imagine a phone that carries emotional continuity — and knows when silence is the better gesture.
- 05
How we build the Gainful Employment Reporting Solution
Help schools navigate evolving reporting requirements without losing flexibility or control.
- 06
Myhub Career Pathway
Give learners one place to hold their credentials and see the path to the next one.
- 07
Verification Services Redesign
Make verification status and next steps clear for people who use the service intermittently.
- 08
How We build the Excelsior Design System
Build one visual language a small team can sustain, with designers as co-authors rather than users.
- 09
ProField Dashboards
Bring field operations into focus across the people and workflows behind smart-meter deployment.
- 10
American Petroleum Institute Weekly Statistical Bulletin (WSB) Redesign
Give analysts back the time they lose to manual data validation, so it goes to analysis instead.
- 11
Military Sexual Trauma Recovery Coach App
Create a non-demanding therapeutic experience for survivors facing stigma, distance, and privacy concerns.
- 12
ProField User Research
Learn four field-operations roles well enough to move a system-centric company toward its users.
- 13
Mobile App for Global Counter Terrorism Forum (GCTF)
Put counter-extremism guidance in practitioners' hands where internet connectivity can't be assumed.
- 14
NITAAC Mobile App
Define what an app adds beyond an agency's existing sites — then navigate it with a swipe, not a menu.