Return to the evolving system

Li Lu / Selected practice

Work, at every scale.

Interfaces, enterprise systems, and human–AI experiences. Explore the complete case studies.

  1. 01

    AI-Enabled Policy Research PlatformNew

    Keep AI-assisted policy research traceable to its sources, including when evidence is insufficient.

  2. 02

    Designing a Verifiable AI Health ExperienceNew

    Give a person and an AI assistant a shared view of health data—and the limits of what it can support.

  3. 03

    Conversation Trajectory Safety FrameworkNew

    Make patterns across AI conversations visible while preserving human agency.

  4. 04

    Five Quiet Ways An Interface Can Know YouNew

    Imagine a phone that carries emotional continuity — and knows when silence is the better gesture.

  5. 05

    How we build the Gainful Employment Reporting Solution

    Help schools navigate evolving reporting requirements without losing flexibility or control.

  6. 06

    Myhub Career Pathway

    Give learners one place to hold their credentials and see the path to the next one.

  7. 07

    Verification Services Redesign

    Make verification status and next steps clear for people who use the service intermittently.

  8. 08

    How We build the Excelsior Design System

    Build one visual language a small team can sustain, with designers as co-authors rather than users.

  9. 09

    ProField Dashboards

    Bring field operations into focus across the people and workflows behind smart-meter deployment.

  10. 10

    American Petroleum Institute Weekly Statistical Bulletin (WSB) Redesign

    Give analysts back the time they lose to manual data validation, so it goes to analysis instead.

  11. 11

    Military Sexual Trauma Recovery Coach App

    Create a non-demanding therapeutic experience for survivors facing stigma, distance, and privacy concerns.

  12. 12

    ProField User Research

    Learn four field-operations roles well enough to move a system-centric company toward its users.

  13. 13

    Mobile App for Global Counter Terrorism Forum (GCTF)

    Put counter-extremism guidance in practitioners' hands where internet connectivity can't be assumed.

  14. 14

    NITAAC Mobile App

    Define what an app adds beyond an agency's existing sites — then navigate it with a swipe, not a menu.